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FULL SERVICE

A full service is a combined chassis and habitation service.

It offers you complete peace of mind in the knowledge that your vehicle has been checked and tested from top to bottom.
A typical full service will normally take between four to seven hours depending on the caravan and specification.

WHATS INVOLVED IN A FULL SERVICE?

CHASSIS & RUNNING GEAR

  • Coupling head – check wear/damage & lubricate

  • Nose weight check & report (best practice)

  • Ball acting stabiliser – check friction pads

  • Coupling head gaiter – check for splits

  • Breakaway cable & clip – check condition, routing & integrity

  • Drawbar – inspect & check

  • Corner steadies & spare wheel carrier – check for damage, operation & lubricate

  • Jockey wheel – check condition, operation & lubricate

  • Chassis – check condition, security of assemblies including chassis to floor security

  • Wheels & tyres – check for damage or distortion

  • Tyres – assess age & advise replacement if over seven years

  • Tyres – check condition & wear pattern (including side walls & valves)

  • Check & record tyre tread depths

  • Check & record tyre pressures including spare

  • Suspension – visually check condition of rubbers, bushes, dampers & springs

  • Remove brake drums – clean & check hub bearings & seals

  • Brake shoes – clean & check condition of linings (including springs & expanders)

  • Brake rods, cables & supports – check operation, lubricate & adjust

  • Refit brake drums – torque hub nuts to manufacturers settings, adjust brakes & check operation

  • Replace road wheels & torque to manufacturers settings (quality control check required)

  • Handbrake mechanism – check operation, adjust& lubricate

ELECTRICAL SYSTEM

  • 12n, 12s/13 pin euro plugs & cables – check condition & test

  • Road lights & reflectors – check condition & operation

  • Battery (if fitted) – check condition of battery and compartment & check battery charge state

  • Battery (if fitted) – check & top up level if required & perform high discharge test

  • Check battery charge rate from 12s/13 pin euro plug

  • Fridge – check operation from 12s/13 pin euro plug

  • Interior lighting & equipment- check operation & fuse rating

  • Awning light – check operation

  • Wiring earths – check for defects on all ELV circuits

  • LV inlet plug & extension lead – check condition & resistance across connection points

  • Earth bonding – carry out resistance check

  • RCD unit – check operation of RCD test button & operation of MCB’s

  • 230v sockets – carry out plug top polarity test

  • Charger – check output charge rate at battery connections

  • Fridge – check operation of fridge on 230v

  • Check operation of all other 230v appliances,fans & luminaries

  • Air conditioning (if fitted) – check operation

  • Check that any additional items are to the correct standard

GAS SYSTEM

  • Regulator & gas hose – check age, performance & security

  • Carry out gas leak check

  • Appliances – check operation of all gas appliances fitted including FFDs

  • Gas cylinder – check security

  • Ensure all gas dispersal vents are clear

  • (Please note the fridge not serviced unless requested)

WATER SYSTEM

  • Water pump & pressure switch – check operation

  • Taps, micro switch, valves, pipes & tank (if fitted) check condition & operation

  • Water filter & housing – check for leaks & replace filter if required

  • Waste system – check for leaks

  • Water tanks (if fitted) – check security of all water tanks, including underslung

  • Drain down – winter only (unless advised by customer not to do so)

  • Toilet – check security, operation of flush pump & lubricate seals

VENTILATION

  • Fixed ventilation – check for obstruction & free flow of air

  • Check all fixed ventilation is guarded against vermin ingression

  • Roof lights – check for cracks, operation & free of obstructions

FIRE & SAFETY

  • Smoke alarm – check operation & replace battery if necessary

  • If a fire extinguisher is fitted, check to ensure it is in date

  • If a fire blanket is fitted – check security of its housing

BODYWORK & TRIMS

  • Doors & windows – check operation of all locks, catches, stays & seals

  • Roof – check condition of roof lights & seals & also general condition of roof

  • Grab Handles – check security & sealing

  • Number plate – check legibility & security

  • Flooring – check for delamination/sponginess

  • Furniture – check condition & operation of all furniture doors, handles & fixings

  • Blinds & fly screens – check tension, operation & material for signs of damage

  • Damp Test – carry out extensive damp test (report will be listed on a seperate damp report sheet)

CARBON MONOXIDE HEALTH CHECK

What is Carbon Monoxide (CO)?
CO is a colourless and odourless gas, making its presence difficult to detect.
It is formed when domestic fuels such as gas, coal, wood and charcoal are burned.
When fuel burns in an enclosed room, the oxygen in the room is gradually used up and replaced with carbon dioxide.
If carbon dioxide builds up in the air, the fuel is prevented from burning fully and starts releasing carbon monoxide instead.
You cannot see, hear or smell carbon monoxide.